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WELCOME TO WPBINGO SUPPORT CENTER

Thank you for choosing Wpbingo products.
We are committed to providing high-quality WordPress, WooCommerce, and Shopify themes with fast and professional customer support.

👉 Visit our official website:  https://wpbingosite.com/

We recommend bookmarking our website to access:

  • Latest theme releases
  • Documentation & setup guides
  • Theme demos
  • Update changelogs
  • WooCommerce & Shopify tutorials
  • Performance & SEO tips

Starting from July 1, 2026, Wpbingo products available on Envato Marketplace may also be available through our official website alongside Envato.

IMPORTANT BEFORE SUBMITTING A TICKET

To help us resolve your issue faster, please make sure:

  • You select the correct support category.
  • You include all necessary information related to your issue.
  • You use only ONE ticket for the same issue.

⚠ Tickets submitted in the wrong category may experience delayed responses.

Our support team works in GMT+7 timezone.
Average response time: within 3–24 business hours.

REQUIRED INFORMATION FOR TECHNICAL SUPPORT

If your issue is related to your website or theme setup, please provide:

Website Information

  • Your website URL
  • WordPress version
  • WooCommerce version

Access Information

  • WordPress admin account
  • FTP / Hosting access (optional but recommended)

Issue Details

  • Detailed issue description
  • Screenshots or video recordings
  • Steps to reproduce the problem
  • Browser/device information

Providing complete information helps us solve issues much faster.

BEFORE OPENING A SUPPORT TICKET

Please check the following resources first:

Many common questions can be solved instantly through our documentation.

SUPPORT GUIDELINES

  • Please write your ticket in English.
  • Keep all communication in one ticket thread.
  • Do not create multiple tickets for the same issue.
  • Be respectful to our support staff.
  • Include screenshots whenever possible.

Our goal is to help you solve problems as quickly and efficiently as possible.

Thank you for supporting Wpbingo ❤️